Associate Specialist, Risk Support
LSEG(1 month ago)
About this role
A frontline Customer Support Senior Analyst at LSEG serves as the primary contact for customers seeking support or information, delivering timely and empathetic responses to inquiries to ensure a positive customer experience. The role is part of a collaborative Customer Support team and supports career development through ongoing training and exposure to product and process knowledge.
Required Skills
- Customer Support
- Written Communication
- Verbal Communication
- Critical Thinking
- Troubleshooting
- Ticketing Systems
- Zendesk
- Salesforce
- SLA Compliance
- Teamwork
About LSEG
lseg.comLSEG is your trusted global financial markets infrastructure and data provider. Discover how we deliver value for our customers.
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