Customer Support Associate
Lone Wolf Technologies
About this role
This role provides front-line technical support to customers of Lone Wolf’s proprietary real estate software products. The position handles inquiries and issues through phone, email, and chat while documenting all interactions in a ticketing system. It focuses on delivering a personalized, empathetic customer experience aligned with the company’s Human, Easy, and Smart standards. The role also feeds customer insights back to the organization to improve products and overall user experience.
Skills
About Lone Wolf Technologies
lwolf.comLone Wolf Technologies provides an end-to-end real estate software platform for brokerages and agents, delivering tools for engagement, transactions, back‑office operations, analytics, and compliance. Their modular products (branded as Engage, Operate, Optimize and Foundation) aim to streamline listings, CRMs, transaction management, accounting and reporting while enabling integrations across a brokerage tech stack. Trusted by thousands of brokerages and over a million agents across North America, Lone Wolf positions itself as a single platform to reduce complexity, improve productivity, and support growth.
Recent company news
Dallas InnovatesLone Wolf Technologies Names Former Bullhorn Exec as CEO
1 month ago
RealEstateNews.comLone Wolf taps new CEO; Fathom names VP of growth
1 month ago
PR NewswireLone Wolf Technologies Partners with Follow Up Boss to streamline workflows
Jun 17, 2025
citybizLone Wolf Technologies Appoints Matt Fischer as CEO
1 month ago
HousingWireLone Wolf launches API portal to power integrations
1 month ago
About Lone Wolf Technologies
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Lone Wolf Technologies.
Salary
$83k – $112k
per year
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