Hinge Health
As an Associate Technical Support Specialist at Hinge Health, you will serve as the frontline advocate diagnosing hardware and software issues while guiding new members through onboarding. You will ensure every interaction reflects clinical excellence by troubleshooting technical barriers that prevent members from accessing pain-reducing programs. This role requires managing inquiries across phone, email, and chat channels to improve the member experience and operational workflows.
Headquarters
San Francisco, California, United States
Company Size
1001-5000 employees
Founded
2014
Hinge Health offers virtual and in-person physical therapy, orthopedic care, and personalized treatment plans for joint and muscle pain, pelvic floor symptoms, migraines, and balance & mobility — all accessible through a single app. The platform connects members with physical therapists, orthopedic doctors, and health coaches, and is covered by employers and health plans. Hinge Health also provides FDA-cleared wearable technology (Enso) for medication-free pain relief.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hinge Health.
29% above the average for this role