Automotive Case Management (Remote)

Philip Morris International(1 month ago)

RemoteFull TimeMedior$32,000 - $42,000Technical Support

About this role

An Automotive Case Management (Remote) Advisor II with Concentrix supports customers and stakeholders across automotive product lines through remote case handling and technical support. The role is part of a global, people-first organization that emphasizes inclusive culture, career growth, and training. This remote position is available to candidates located in specified Canadian provinces.

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Required Skills

Technical Support
Customer Service
Case Management
Troubleshooting
Communication
Multitasking
Empathy
Computer Skills
Automotive Knowledge

Qualifications

High School Diploma or GED

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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