AVP, Delivery Partnerships

Braze(12 days ago)

HybridFull TimeDirector$215,432 - $282,891 (estimated)Delivery

About this role

The AVP, Delivery at Braze is a senior leader responsible for the global strategy, execution, and performance of the company’s delivery ecosystem, overseeing Delivery Partner Account Management and Partner Success. The role focuses on scaling partner-led service models to ensure consistent, high-quality customer outcomes and accelerating customer value. The position works cross-functionally with CX, Sales, and Partner COE to align partner capabilities, standards, and operating models globally.

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Required Skills

Partner Management
Delivery Strategy
Enablement
Ecosystem Scaling
CPSAT Improvement
People Leadership
Cross-Functional Collaboration
Operational Rigor
Program Development
Executive Engagement

+2 more

About Braze

braze.com

Braze is a customer engagement platform that helps brands power real-time, customer‑centric interactions across mobile apps, web, email, SMS, and in‑app messaging. It offers audience segmentation, campaign orchestration, personalization, and journey-building backed by SDKs and APIs to connect product and marketing workflows. The platform includes analytics and experimentation tools and integrates with major data and martech stacks to measure and optimize lifecycle messaging. Marketers and product teams use Braze to deliver timely, personalized experiences that drive engagement and retention.