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© All Rights Reserved. ApplyBlast.com
Healthfirst
The AVP, Customer Experience Strategy – Medicare shapes and executes the customer experience strategy for Healthfirst’s Medicare line of business, ensuring member touchpoints align with Medicare members’ needs and expectations. The role reports to the Vice President of Customer Experience and focuses on translating member insights and market intelligence into strategic priorities across the organization.
Headquarters
New York, New York, United States
Company Size
1001-5000 employees
Founded
1993
Healthfirst is a New York-based health insurer offering Medicare Advantage, Medicaid, Essential Plans, Child Health Plus, and other individual and family plans, along with long-term care options. Serving New York City, Long Island, Westchester, Rockland, Sullivan and surrounding areas, Healthfirst emphasizes a broad provider network, care coordination, and member resources to help New Yorkers access affordable health coverage.