Banking Collections and Customer Service Associate
Sutherland
About this role
A Customer Service and Loan Collections Advisor is responsible for handling inbound and outbound calls with customers, providing assistance in meeting their contractual obligations, and building customer relationships through effective communication, problem solving, and negotiation. The role emphasizes delivering excellent customer service, supporting credit standing, and working in a dynamic environment.
Skills
About Sutherland
sutherlandglobal.comSutherland is a global digital transformation and business process services company that helps enterprises modernize operations and customer experience. It leverages AI, analytics, cloud, automation and digital engineering to design and run customer-facing and back‑office processes. Combining technology platforms, consulting and managed services, Sutherland delivers industry-specific solutions that drive efficiency, innovation and measurable business outcomes for large organizations worldwide.
About Sutherland
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Sutherland.
Salary
$30k – $50k
per year
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