CUSTOMER SERVICE REP I - COLLECTIONS PH 02.03.2026 (Onsite)
CBE Group(1 month ago)
About this role
The First Party Collections Representative contacts customers about late or missed payments, using negotiation and relationship‑building skills to arrange payment solutions. The role involves handling inbound and outbound calls, navigating multiple systems, and maintaining compliance while delivering a positive customer experience.
Required Skills
- Communication
- Negotiation
- Problem Solving
- Empathy
- Documentation
- Flexibility
- Goal Setting
- Customer Service
- Collections
- Escalation
Qualifications
- High School Diploma
About CBE Group
cbegroup.comCBE Group offers comprehensive debt collection, and compliance services to optimize financial performance and customer engagement.
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