Bilingual Collections Specialist
GoodLeap(1 month ago)
About this role
The Collections Specialist at GoodLeap is responsible for handling overdue consumer finance accounts and securing payments in the personal finance department. The role focuses on engaging borrowers, identifying solutions to bring loans current, and working within established policies and procedures. This position operates as an individual contributor while supporting department goals in a remote environment.
Required Skills
- Debt Collection
- Account Analysis
- Customer Communication
- Outbound Calling
- Inbound Calling
- Negotiation Skills
- Sales Skills
- Goal Management
- Metrics Tracking
- Policy Compliance
+6 more
About GoodLeap
goodleap.comGoodLeap is a fintech company that provides point‑of‑sale consumer financing and a lending platform for sustainable home improvements — including residential solar, battery storage, energy‑efficient HVAC, roofing, and EV charging. It offers digital loan origination, underwriting, servicing, and capital markets solutions that connect homeowners, contractors/dealers, and institutional lenders. Contractors use GoodLeap’s dealer tools and network to close more projects while homeowners get flexible loan products to afford clean‑energy upgrades. The company’s mission is to accelerate adoption of sustainable home technologies by making financing simple and accessible.
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