Customer Support Associate - Collections

Convera(7 days ago)

HybridFull TimeJunior$49,226 - $66,381 (estimated)Finance

About this role

A Collections Specialist at Convera is responsible for managing outstanding payments from B2B clients and ensuring timely resolution of overdue invoices. The role supports regulatory and reporting requirements while representing the Convera brand through a positive, customer-focused experience across channels.

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Required Skills

Collections
Communication
Customer Care
Problem Solving
Conflict Resolution
Time Management
Microsoft Office
Data Analytics

Qualifications

Bachelor's Degree

About Convera

convera.com

Convera is a global FX and cross-border payments specialist that helps more than 26,000 businesses manage foreign‑exchange risk and streamline international receipts and payments. The company combines payment rails, hedging and treasury solutions to secure more value in every cross‑border transaction and reduce exposure to currency volatility. Convera serves corporates and institutions with a technology‑driven platform, global network, and compliance capabilities to simplify multi‑currency flows and improve operational efficiency.