Bilingual Customer Service Representative - Call Center
Scalepex(8 months ago)
About this role
Entry-level Customer Service Representative role at Scalepex within its nearshore services operation, based onsite in Arboledas, Querétaro. The position represents the company and its clients in client-facing interactions and supports overall customer experience and team objectives.
Required Skills
- Customer Service
- Communication
- Problem Solving
- CRM
- Multitasking
- Computer Skills
- Empathy
- English
Qualifications
- High School Diploma
- Advanced English
About Scalepex
scalepex.comScalepex is a transformational consulting firm specializing in onshore and nearshore business process outsourcing (BPO). With over 21 years of experience in managing and developing human capital, the company focuses on hiring top talent and refining recruitment practices. Scalepex is dedicated to empowering organizations through strategic consulting solutions that optimize workforce management and operational efficiency. Their expertise enhances company capabilities across various sectors, ensuring they meet evolving business demands effectively.
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