Inbound Call Center Representative
SmithRx
About this role
A Call Center Representative at SmithRx provides phone-based member support for a venture-backed Health‑Tech company focused on transforming Pharmacy Benefit Management. The role is part of the company’s member services operations and supports SmithRx’s mission to improve access and affordability in prescription care. The position requires an initial onsite training and nesting period at the Plano, TX office and works shift-based schedules.
Skills
Qualifications
About SmithRx
smithrx.comSmithRx is a modern pharmacy benefit manager (PBM) that delivers radically transparent pharmacy benefits through a 100% pass‑through pricing model. They help employers, health plans, and other organizations control pharmacy spend with clear pricing, detailed reporting, and tailored clinical and cost‑management programs. By eliminating spread pricing and prioritizing auditability and client alignment, SmithRx positions itself as a trusted partner for lowering drug costs and improving medication outcomes.
Recent company news
Business WireSmithRx Awarded Modern Healthcare’s Best in Business for Second Consecutive Year
1 month ago
Modern HealthcareSmithRx: Best in Business 2025
Jan 12, 2026
Business WireUnitedAg Partners with SmithRx to Modernize Pharmacy Benefits at Scale
Oct 6, 2025
The SaaS NewsSmithRx Closes $60 Million in Series C
Jan 24, 2024
Modern HealthcareSmithRx: Best in Business 2024
Jun 12, 2025
About SmithRx
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for SmithRx.
Salary
$42k
per year
More jobs at SmithRx
Similar Jobs
Call Center Representative
Brigham and Women's Hospital
Pharmacy Technician - Specialty Call Center
Cleveland Clinic
Health Advocate Concierge, Customer Service
Health Care Service
Pharmacy Call Center Representative
AdventHealth
Patient Service Agent - Primary Care Call Center
Mercy
Hybrid Call Center Agent
Bill Gosling Outsourcing