Inbound Call Center Representative
SmithRx(19 days ago)
About this role
A call center Member Support Representative at SmithRx provides phone-based assistance to members of a Health-Tech pharmacy benefits management platform, helping ensure patient access and satisfaction. The role is mission-driven and requires an initial onsite training and nesting period at the Lehi, Utah office.
Required Skills
- Customer Service
- Call Handling
- Data Entry
- Active Listening
- Empathy
- Multitasking
- Communication
- Windows
- Microsoft Office
- G Suite
+4 more
Qualifications
- HS Diploma
- GED
About SmithRx
smithrx.comSmithRx is a modern pharmacy benefit manager (PBM) that delivers radically transparent pharmacy benefits through a 100% pass‑through pricing model. They help employers, health plans, and other organizations control pharmacy spend with clear pricing, detailed reporting, and tailored clinical and cost‑management programs. By eliminating spread pricing and prioritizing auditability and client alignment, SmithRx positions itself as a trusted partner for lowering drug costs and improving medication outcomes.
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