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Business Advisory Associate-Voice at Accenture - ApplyBlast

Business Advisory Associate-Voice

Accenture

4 months ago

3.9 on Glassdoor

Mumbai, Maharashtra

Onsite

Full Time

Junior

0 applicants

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About this role

A Business Advisory Associate with 1 to 3 years of experience at Accenture serves in a new Engagement Centre, handling customer service, complaint resolution, and technical support for multimedia and multichannel interactions. The role involves assisting consumers with order processing, registration inquiries, and escalations while collaborating with trade and marketing teams.

Responsibilities

Handle customer service escalations
Process inbound and outbound customer calls
Track and report system issues
Maintain system information and updates
Advance order and return processing

Skills

Qualifications

Any Graduation

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.