Executive - Customer Management

NATIONAL(9 months ago)

Pune, IndiaOnsiteFull TimeJunior$42,361 - $57,659 (estimated)Customer Service

About this role

An Executive - Customer Management handles customer interactions across inbound and outbound channels to ensure a high-quality customer experience. The role is based in Pune on a full-time fixed-term contract and supports resolution of customer queries and escalations.

View Original Listing

Required Skills

Inbound Calls
Outbound Calls
Customer Experience
Complaint Handling
Data Entry
Multichannel Support
KPI Targets
Data Protection

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

View more jobs at NATIONAL →