Business Support Specialist - German speaking

Mollie(1 month ago)

Lisbon, PortugalOnsiteFull TimeJunior$53,340 - $71,780 (estimated)Go To Market

About this role

The Business Support Specialist (German speaking) at Mollie serves as the primary contact for merchants, addressing inquiries through live chat, email, and phone to deliver exceptional customer support. This role requires proactive advice on Mollie products to enhance clients' online and offline presence, along with utilizing customer feedback to drive improvements within the company. The successful candidate will be fluent in German and English, adept at solving complex problems quickly, and able to communicate clearly, ensuring alignment with Mollie's customer-obsessed mission.

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Required Skills

Customer Support
Live Chat
Email Support
Phone Support
Problem Solving
Proactive Advising
Customer Feedback
Innovative Solutions
Language Proficiency
Adaptability

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About Mollie

mollie.com

Mollie is a payment service provider that simplifies online and in-person transactions for businesses of all sizes. With a focus on quick setup, transparent pricing, and support for all major payment methods, Mollie enables companies to seamlessly integrate payment processing into their operations. Their platform is designed to cater to developers and business owners alike, offering robust APIs and tools to manage transactions efficiently. Start growing your business today with Mollie's comprehensive payment solutions.