Business Support Specialist II

Lumos(12 days ago)

United States of AmericaOnsiteFull TimeMedior$40,000 - $50,000Sales

About this role

Lumos is seeking a Business Support Specialist II to handle administrative tasks within the sales department, support customer engagement through various channels, and help streamline processes to ensure efficient service delivery. The role involves collaboration across teams, managing customer orders, and maintaining thorough documentation.

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Required Skills

Customer Service
Order Management
CRM Software
Data Entry
Microsoft Office
Communication
Problem Solving
Teamwork
Process Improvement
Sales Support

About Lumos

lumos.com

Lumos builds the Autonomous Identity Platform — a cloud‑first identity governance and access management solution that discovers and governs access across SaaS apps to eliminate sprawl and "identity fatigue." The platform leverages agentic and LLM-based AI (Albus) to automate joiner/mover/leaver lifecycle flows, self‑service app requests, access reviews, AI role‑mining, identity analytics and SaaS management from a single console. Founded in 2020 and used by customers including Prosper Marketplace and Mars, Lumos aims to reduce help‑desk tickets, tighten least‑privilege controls, accelerate provisioning, and cut SaaS spend while improving security and compliance.

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