Call Center Operations Manager
Akido(23 days ago)
About this role
Akido is an AI-native care provider building clinical AI and a nationwide medical network to expand access to primary and specialty care. The Operations Architect is a hands-on role focused on elevating the performance of care delivery teams and building scalable operational systems that support a tech-enabled care model. This position partners with senior operators and has potential to grow into operational leadership.
Required Skills
- Operational Efficiency
- Process Improvement
- Call Center
- Workflow Optimization
- Documentation
- Reporting
- KPI Monitoring
- Stakeholder Management
- Automation
- Technology Evaluation
+3 more
About Akido
akidolabs.comAkido Labs is a digital product studio that designs and builds custom web and mobile applications, cloud platforms, and connected-device solutions. They provide product strategy, UX/UI design, full‑stack engineering, QA and DevOps, and help teams adopt emerging technologies such as AI and blockchain. Akido Labs partners with startups and enterprises to accelerate product development, reduce time‑to‑market, and scale digital experiences through an iterative, design‑led engineering approach.
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