(Part-Time) Virtual Patient Onboarding & Call Center Associate
Luna Physical Therapy(1 month ago)
About this role
The Part-Time Onboarding Associate at Luna Physical Therapy serves as the first point of contact for new and existing patients, handling inquiries and appointment scheduling through virtual platforms. The role supports a tech-enabled care model by managing digital registration processes and maintaining accurate electronic records. It operates in a fast-paced, remote environment within a growing, innovative healthcare company. This position offers consistent part-time hours and opportunities for professional growth.
Required Skills
- Customer Service
- Patient Onboarding
- Call Center Operations
- Scheduling Management
- Digital Registration
- Data Entry
- Record Management
- Telehealth Communication
- Google Suite
- Multi Tasking
+5 more
Qualifications
- High School Diploma or equivalent
About Luna Physical Therapy
getluna.comLuna is an in-home physical therapy provider that sends licensed physical therapists to patients’ homes across the United States for private, one-on-one care. They accept most major commercial insurance plans as well as Medicare and Medicare Advantage, and handle benefits verification so patients typically pay the same copay as a clinic visit. Appointments are available seven days a week (early morning to evening), and Luna aims to provide continuity by keeping the same therapist with a patient throughout their course of care.
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