Call Center Representative

Latitude Inc(5 days ago)

Rockville, MDOnsiteFull TimeJunior$40,000 - $40,000Customer Service

About this role

The Participant Advocate provides high-quality service and support to program participants, serving as the primary contact for their inquiries and assistance. The role involves communicating effectively across various channels, resolving issues, and supporting administrative processes in a customer-focused environment.

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Required Skills

Customer Service
Communication
Microsoft Office
Problem-solving
Organization
Empathy
Time Management
Verbal Skills
Written Skills

About Latitude Inc

latitudeinc.net

Latitude, Inc. is a Hanover, Maryland–based staffing and government services firm that provides industry-specific consulting, contract, contract-to-hire, and permanent placement across information technology, bioscience, engineering, accounting & finance, and manufacturing. The company also supports public-sector programs and holds past performance in IT, finance, and engineering contracts. Latitude connects employers and candidates with targeted recruitment, searchable job listings, and resume submission services to fill technical and professional roles.

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