Call Centre Quality Assessors

sunking

18 days ago

Arusha, Tanzania

Onsite

Full Time

Medior

0 applicants

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About this role

The Quality Assessor at Sun King is responsible for evaluating customer service interactions, conducting training sessions, reviewing performance metrics, and providing insights to improve team efficiency and customer satisfaction. The role involves working closely with customer service teams to ensure quality standards are met and maintained.

Skills

Qualifications

Bachelor's Degree in Communication or Business

About sunking

sunking.com

Sun King provides solar energy products—solar home systems, inverters, and lanterns—designed to deliver affordable, reliable power for homes and small businesses. The company emphasizes cost savings, durability and flexible payment options (including instalments) to make clean energy accessible. Sun King targets underserved and off‑grid communities in emerging markets, enabling lighting, mobile charging and basic appliance use while reducing reliance on kerosene and grid instability.