Sun Life

Quality Assurance Customer Service Associate Auditor, DentaQuest

Sun Life

6 days ago
Kansas City, MO
Hybrid
Full Time
Junior
0 applicants
Sun Life
Apply to 100+ jobs

About this role

The Quality Assurance Customer Service Associate Auditor at Sun Life performs quality monitoring of calls to ensure department quality objectives are achieved. The role involves evaluating customer service representatives' performance, providing feedback, and helping identify training needs to improve service quality.

Skills

Qualifications

High School Diploma/GED2+ Years Customer Service in Healthcare
Sun Life

About Sun Life

sunlife.com

Industries

Finance, Healthcare, Consulting

Sun Life is a financial services company providing financial planning, life insurance, health insurance, investments and more.

About Sun Life

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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