Call Taker

The Call Taker position involves answering incoming phone calls for service, utilizing Emergency Medical Dispatch procedures to determine the nature of each call, and providing pre-arrival instructions to callers. The role requires maintaining communication with company units, healthcare facilities, and other agencies, while ensuring the security and privacy of company and patient information. The position demands a high degree of personal integrity, the ability to work in a fast-paced environment, and proficiency in computer skills and typing.