Care Strategy & Operations (Lead / Director)

Sailor Health(2 months ago)

New York City, NYOnsiteFull TimeDirector$120,381 - $162,667 (estimated)Operations

About this role

The Lead / Director of Care Strategy & Operations at Sailor Health is responsible for scaling care operations to meet market demand, ensuring exceptional experiences for both clinicians and patients. This role involves identifying operational bottlenecks, driving cross-functional operational metrics such as retention and clinical performance, and collaborating on the product roadmap to enhance care delivery systems. Key qualifications include experience in fast-paced environments, strong analytical skills, and a passion for improving mental health care for older adults.

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Required Skills

Scaling Operations
Customer Support
Performance Metrics
Data Analysis
Product Collaboration
Team Leadership
KPI Development
System Design
Fast-Paced Environment
Healthcare Experience

+5 more

About Sailor Health

www.sailorhealth.com

Sailor Health is a telehealth service dedicated to providing mental health therapy specifically for older adults. With licensed therapists experienced in geriatric care, the company offers compassionate, Medicare-covered therapy options for issues such as anxiety, depression, and grief, ensuring services are accessible and affordable. Sailor Health prioritizes client comfort by offering flexible online sessions and supports those who may not be tech-savvy. The organization aims to create a nurturing environment where seniors can receive tailored mental health support from the comfort of home.

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