Better Health
A Member Care Advisor at Better Health is responsible for managing the entire customer journey in the home medical supply sector, serving as the primary contact for customer inquiries related to products, insurance, and billing. This role involves collaboration with various teams to resolve issues, advocating for customer needs during product development, and contributing to the enhancement of customer interaction processes. Ideal candidates should have a background in customer service, particularly with durable medical equipment, and a passion for improving consumer healthcare experiences.
Headquarters
San Francisco, California, United States
Company Size
11-50 employees
Founded
2019
Better Health is a modern medical supplier focused on delivering home healthcare supplies and services for chronic conditions including diabetes, incontinence, urology, ostomy, and wound care. In addition to a wide range of products such as CGMs, catheters, and ostomy bags from leading brands, Better Health also offers VR therapy devices for pain management and mental health support, peer coaching, and patient education resources. They work with Medicare and dozens of other insurance plans to ship supplies directly to customers' doorsteps, aiming to enhance quality of life for individuals managing chronic conditions at home.
Better Health Raises $10 Million Series A from Caffeinated Capital and General Catalyst to Scale its Bundled Medical Supply and Care Delivery Model
Oct 13, 2021
Former Chief Medical Officer of Aetna Medicare, Dr. Robert Mirsky, Joins Better Health’s Advisory Board
Apr 19, 2022
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Better Health.
Better Health didn’t post a salary, so this is our estimate from similar listings.