Genesis Digital
The Care Team Shift Lead is a senior-level Customer Support Agent responsible for supporting team operations during their shift by providing guidance, resolving blockers, and facilitating communication to ensure smooth daily activities. They serve as a trusted advisor, helping agents with internal workflows, decision-making, and issue escalation.
Headquarters
Las Vegas, Nevada, United States
Company Size
51-200 employees
Founded
2013
Genesis Digital is a digital agency that helps businesses evolve using SaaS e‑commerce and marketing automation solutions. They specialize in implementing and optimizing platforms like WebinarJam, EverWebinar, and Kartra to build webinars, automated funnels, and e‑commerce workflows. Genesis Digital targets innovators and growth-stage companies seeking to scale online sales and lead generation through integrated SaaS tools and process automation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Genesis Digital.
Genesis Digital didn’t post a salary, so this is our estimate from similar listings.