Carrier Relations Specialist
Aircall(1 day ago)
About this role
Aircall is a rapidly scaling customer communications platform that integrates voice, SMS, WhatsApp, and AI technologies to enhance customer engagement and operational efficiency. The company fosters a collaborative, data-driven environment focused on innovation and customer impact.
Required Skills
- Telecom
- Compliance
- Ticketing Systems
- Data Management
- Stakeholder Management
About Aircall
aircall.ioAircall is a cloud-based business phone system and intelligent customer communications platform for SMBs and enterprises. It unifies voice and messaging channels (voice, SMS/MMS, WhatsApp and social), adds AI-powered features like real-time coaching, automated call summaries and AI voice agents, and provides routing, recording, analytics and collaboration tools. The platform integrates deeply with CRM and helpdesk systems—260+ integrations including HubSpot and Salesforce—and serves over 20,000 customers worldwide. Founded in 2014 in Paris with operations in New York, Aircall positions itself as a human-first, AI-powered communications solution for sales and support teams.
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