Cat Concierge
Smalls
About this role
A Cat Concierge at Smalls engages with customers across multiple channels, providing personalized support and building relationships to ensure a positive experience with the company's products and services. The role emphasizes empathy, communication, and customer service in a fast-paced, remote environment.
Skills
About Smalls
www.smalls.comSmalls is a cat food delivery service that specializes in providing human-grade, fresh cat food directly to customers' doors. Their meals are carefully prepared to retain essential nutrients and moisture, catering to the dietary needs of cats without any fillers or artificial ingredients. Subscribers can customize their plans and choose from a variety of flavors to ensure their feline companions enjoy every meal. With a commitment to quality, Smalls aims to enhance the health and happiness of pets, offering a money-back guarantee if cats do not like the products.
Recent company news
PetfoodIndustrySmalls cat food launches in Mud Bay stores
Oct 7, 2025
Post and CourierUnpaid contractors and withheld tax credits are latest troubles for Robert Smalls Apartments in Spartanburg
Dec 24, 2025
Pet AgeSmalls Welcomes Industry Veteran Nate Kredich as Chief Operating Officer to Lead Retail Expansion
Sep 23, 2025
northglenn-thorntonsentinel.comSmalls Sliders open first Colorado Can in Northglenn
Jan 6, 2026
Tuscaloosa ThreadSmalls Sliders Still Coming To T-Town Despite Auburn Closure
1 month ago
About Smalls
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Smalls.
Salary
$49k – $66k
per year