Cat Concierge

Smalls(5 days ago)

RemoteFull TimeJunior$49,376 - $66,454 (estimated)Customer Support

About this role

A Cat Concierge at Smalls engages with customers across multiple channels, providing personalized support and building relationships to ensure a positive experience with the company's products and services. The role emphasizes empathy, communication, and customer service in a fast-paced, remote environment.

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Required Skills

Communication
Customer Service
Empathy
Multichannel Support
Problem Solving
Relationship Building
Adaptability
Technological Literacy
Data-Driven

About Smalls

www.smalls.com

Smalls is a cat food delivery service that specializes in providing human-grade, fresh cat food directly to customers' doors. Their meals are carefully prepared to retain essential nutrients and moisture, catering to the dietary needs of cats without any fillers or artificial ingredients. Subscribers can customize their plans and choose from a variety of flavors to ensure their feline companions enjoy every meal. With a commitment to quality, Smalls aims to enhance the health and happiness of pets, offering a money-back guarantee if cats do not like the products.

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