Charter Contact Center Rep I
APPLE BUS COMPANY(5 days ago)
About this role
This role involves handling customer interactions via phone and email to provide quotes, answer inquiries, and coordinate trip bookings. The position requires developing travel itineraries, understanding customer needs, and using sales techniques to upsell and finalize trip arrangements. It is focused on delivering excellent customer service in a fast-paced environment.
Required Skills
- Customer Service
- Communication
- Sales
- Scheduling
- Data Entry
- Problem Solving
- Microsoft Office
- Multitasking
- Adaptability
- Relationship Building
About APPLE BUS COMPANY
firststudentinc.comFirst Student, Inc. is a leading provider of student transportation services in North America, specializing in safe and reliable school bus solutions. With a strong commitment to safety and customer service, the company manages transportation needs for various school districts while delivering innovative solutions and advanced technology for better fleet management. First Student is dedicated to ensuring that students reach their destinations safely and on time, making it a trusted partner in the education sector.
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