Dispatcher

Veezu

3 months ago

3.0 on Glassdoor

Cardiff, United Kingdom

Onsite

Full Time

Junior

0 applicants

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About this role

As a Dispatcher at Veezu, you will efficiently allocate and manage bookings in the Journey Booking Centre to ensure timely transportation for passengers. Your responsibilities include optimizing Driver Partner capacity, maintaining communication with Driver Partners, and addressing passenger queries through various channels. You will be expected to meet KPIs and develop a deep understanding of the Driver Partner community while ensuring excellent service delivery, particularly for high-value account customers. This role demands strong multitasking abilities, attention to detail, and the capacity to work in a fast-paced environment.

Skills

About Veezu

www.veezu.co.uk

Veezu is a leading UK-based technology platform that revolutionizes local taxi and private hire services, connecting over 16,000 driver-partners with passengers across hundreds of towns and cities. The company focuses on providing a seamless experience, allowing customers to easily book rides through their app and offering various payment options including cash, card, Apple Pay, and Google Pay. Veezu prioritizes local communities, contributing to numerous local projects while supporting driver-partners with technology, low commissions, and the freedom to choose their working hours. With a commitment to safety and efficiency, Veezu is dedicated to reshaping urban transportation for the better.

Recent company news

PHTM

VEEZU - THE NEW NAME FOR CABSSMART, CARSSMART AND AVENUE TAXIS IN IPSWICH AND EAST SUFFOLK

13 hours ago

TaxiPoint Taxi News

Veezu expands East Anglia presence as Ipswich operators Avenue Taxis and CabsSmart rebrand following acquisition

2 days ago

Insider Media Ltd

“My ambition would be to get to where we’ve got a Veezu flag in every region of the UK” - taxi firm co-founder eyes nationwide expansion amid rapid rise

Oct 24, 2025