Dispatcher
Veezu(27 days ago)
About this role
As a Dispatcher at Veezu, you will efficiently allocate and manage bookings in the Journey Booking Centre to ensure timely transportation for passengers. Your responsibilities include optimizing Driver Partner capacity, maintaining communication with Driver Partners, and addressing passenger queries through various channels. You will be expected to meet KPIs and develop a deep understanding of the Driver Partner community while ensuring excellent service delivery, particularly for high-value account customers. This role demands strong multitasking abilities, attention to detail, and the capacity to work in a fast-paced environment.
Required Skills
- Customer Service
- Communication Skills
- Dispatch Management
- Problem Solving
- Team Collaboration
- Attention to Detail
- Time Management
- Flexibility
- Software Proficiency
- Multi-tasking
+5 more
About Veezu
www.veezu.co.ukVeezu is a leading UK-based technology platform that revolutionizes local taxi and private hire services, connecting over 16,000 driver-partners with passengers across hundreds of towns and cities. The company focuses on providing a seamless experience, allowing customers to easily book rides through their app and offering various payment options including cash, card, Apple Pay, and Google Pay. Veezu prioritizes local communities, contributing to numerous local projects while supporting driver-partners with technology, low commissions, and the freedom to choose their working hours. With a commitment to safety and efficiency, Veezu is dedicated to reshaping urban transportation for the better.