Commercial Team Coordinator
Veezu(1 month ago)
About this role
The Commercial Team Coordinator at Veezu is responsible for managing new and existing private hire bookings for a diverse range of account holders through inbound and outbound calls and email communication. This role involves supporting both account holders and driver partners, ensuring compliance with GDPR, safeguarding, and service level agreements while monitoring booking punctuality. The coordinator will collaborate with internal teams to resolve issues and maintain high standards of customer service and information security within a fast-paced environment.
Required Skills
- Inbound Calls
- Outbound Calls
- Email Communication
- GDPR Compliance
- Dispatch Monitoring
- Issue Resolution
- Key Performance Indicators
- Service Level Agreements
- Call Handling
- Information Security
+5 more
About Veezu
www.veezu.co.ukVeezu is a leading UK-based technology platform that revolutionizes local taxi and private hire services, connecting over 16,000 driver-partners with passengers across hundreds of towns and cities. The company focuses on providing a seamless experience, allowing customers to easily book rides through their app and offering various payment options including cash, card, Apple Pay, and Google Pay. Veezu prioritizes local communities, contributing to numerous local projects while supporting driver-partners with technology, low commissions, and the freedom to choose their working hours. With a commitment to safety and efficiency, Veezu is dedicated to reshaping urban transportation for the better.
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