Commercial Hub Manager

Veezu(2 months ago)

Sheffield, United KingdomOnsiteFull TimeManager$71,829 - $95,947 (estimated)Commercial

About this role

The Commercial Hub Manager at Veezu leads and develops a team responsible for managing private hire bookings for Enterprise and Key commercial account holders. This role involves ensuring exceptional service delivery and operational efficiency while overseeing staffing, performance reviews, and compliance with KPIs and regulations. The manager will analyze data to drive performance improvements, maintain operational procedures, and collaborate with cross-functional teams, all while safeguarding customer information and adhering to company policies.

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Required Skills

Team Management
Customer Service
Staffing Levels
Resource Allocation
Performance Reviews
Data Analysis
Reporting
Compliance
Safeguarding
SLA Knowledge

+6 more

About Veezu

www.veezu.co.uk

Veezu is a leading UK-based technology platform that revolutionizes local taxi and private hire services, connecting over 16,000 driver-partners with passengers across hundreds of towns and cities. The company focuses on providing a seamless experience, allowing customers to easily book rides through their app and offering various payment options including cash, card, Apple Pay, and Google Pay. Veezu prioritizes local communities, contributing to numerous local projects while supporting driver-partners with technology, low commissions, and the freedom to choose their working hours. With a commitment to safety and efficiency, Veezu is dedicated to reshaping urban transportation for the better.