Claims Workforce Management Analyst
American Automobile Association(1 month ago)
East Providence, RIOnsiteFull TimeMedior$68,640 - $77,900Claims
Apply NowAbout this role
A Claims Workforce Management Analyst supports the Claims Business Unit by managing claim volume distribution and optimizing operational workflows. The role focuses on forecasting staffing needs using historical claim data and segmentation analysis to ensure adequate resourcing, while operating with limited supervision to resolve claims within defined procedures.
Required Skills
- ClaimsCenter
- Workforce Management
- Forecasting
- Reporting
- Segmentation Analysis
- Claims Evaluation
- Negotiation
- Microsoft Excel
- Data Analysis
- Resource Planning
+4 more
Qualifications
- Bachelor's Degree