Clair Care Team Lead

Clair(27 days ago)

RemoteFull TimeSenior$81,800 - $81,800Customer Support

About this role

The Clair Care Team Lead is a leadership role within Clair’s Customer Support organization, focused on supporting the company’s fintech platform and customer experience. This position sits in an early-stage, fast-paced startup environment and works closely with cross-functional partners to influence product and service quality. The role is fully remote and offers growth opportunities within Clair’s on-demand pay and digital banking offerings.

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Required Skills

Team Leadership
Mentoring
Performance Monitoring
Quality Reviews
Support Management
Troubleshooting
Documentation
Knowledge Base
Cross-Functional
Reporting

+11 more

About Clair

getclair.com

Clair provides an embedded Earned Wage Access (EWA) solution that lets payroll, time & attendance, and workforce-management platforms offer on‑demand pay to employees via simple integration. Its bank‑backed, compliance-first approach requires no employer setup and is built for fast launch through APIs/SDKs. Clair positions its product to boost platform engagement and employee retention, with reported strong adoption and NPS.