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Junior Customer Support Specialist | Remote | AI SaaS Support at Process Street - ApplyBlast

Junior Customer Support Specialist | Remote | AI SaaS Support

Process Street

10 months ago

3.0 on Glassdoor

Remote

Full Time

Junior

1 applicant

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About this role

Process Street is seeking a Customer Support Level 1 Specialist to act as the primary line of communication between the company and its global customers. The role is based in a distributed, remote-first company focused on process and compliance software and supports customers ranging from startups to enterprise organizations. The position is part of the Customer Support & Success team and aligns with the company’s emphasis on autonomy, asynchronous communication, and collaboration. This role is scheduled for 8am–5pm UTC+8.

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About Process Street

process.st

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

Founded

2014

View Profile

Process Street is a Compliance Operations Platform that turns policies into automated, AI‑enforced workflows so teams can prove every step, pass audits, and scale without chaos. It combines checklist and SOP software with no‑code automation, templates, approvals, and immutable audit trails to enforce standards and reduce manual work. The platform integrates with common tools, supports recurring processes and reporting, and maintains versioning and evidence for audits. Operations, security, and compliance teams use it to standardize processes, demonstrate controls, and streamline compliance at scale.