TP

Clark | Workforce Supervisor - WFM

TP

2 years ago
Angeles City, Pampanga, Philippines
Onsite
Full Time
Senior
0 applicants
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TP
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About this role

The Workforce Supervisor manages and motivates a team of Workforce Analysts and SMEs, ensuring efficient scheduling, forecasting, and service level delivery in a call center environment. They lead process improvements, data analysis, and strategic planning to optimize workforce performance and achieve client goals. The role involves coaching, performance management, and driving innovation within the Workforce Management domain.

Skills

Qualifications

College Diploma or Bachelor’s Degree in Business, Finance, Management, Mathematics, Statistics, Computer Science
TP

About TP

tp.com

TP combines industry expertise and AI innovation to deliver scalable solutions that help global brands accelerate transformation and achieve measurable results.

About TP

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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