About this role
The Client Services Client Analyst II at bswift is a client-facing role focused on delivering excellent benefits administration experiences and driving client satisfaction. The position supports overall operational quality by ensuring accurate processes, data integrity, and coordination across service teams. It operates within bswift's collaborative, remote-first culture and contributes to improving how organizations manage employee benefits.
Required Skills
- Client Support
- System Support
- Data Analysis
- File Processing
- Reporting
- ACA Processing
- System Testing
- System Configuration
- Billing
- Communication
+7 more
Qualifications
- Bachelor's Degree
About bswift
bswift.combswift is a benefits administration and HR technology company that provides a cloud-based platform to help employers, brokers, and carriers manage employee benefits and streamline HR administration. Their solution blends AI-driven tools with enrollment, eligibility, communication, and analytics capabilities to deliver personalized member experiences and reduce administrative burden. bswift pairs automation with a human-centered service approach to improve accuracy, compliance, and engagement throughout the benefits lifecycle.
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