Client Application Support BB 1
Global Payments(3 years ago)
About this role
A Technical Customer Service Representative at Global Payments handles technical inquiries from merchants and cardholders via phone, email, chat, or SMS, using internal databases and systems to determine and explain solutions. The role involves maintaining accurate records of interactions and operating computer and front-end software related to point-of-sale (POS) products.
Required Skills
- Technical Support
- Customer Service
- POS
- Troubleshooting
- Database
- Communication
- Problem Solving
- Computer Skills
- Research
Qualifications
- High School Diploma or Equivalent
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