Client Care Services Rep (NRF) - Hybrid
Northwestern Mutual(1 month ago)
About this role
A Client Service Representative at a financial services firm delivers personalized support to clients and financial representatives through a call center, handling basic to semi-complex inquiries and transactions. The role focuses on providing clear guidance, educating users on self-service tools, and promoting strong client relationships while learning to manage more complex work.
Required Skills
- Customer Service
- Call Handling
- Problem Solving
- De-Escalation
- Communication
- Multi-Tasking
- Organization
- Keyboarding
- Computer Proficiency
- Financial Planning
Qualifications
- Associates Degree
- Non-Registered Fingerprinted - FINRA
About Northwestern Mutual
northwesternmutual.comNorthwestern Mutual is a financial partner that offers personalized plans, top-rated services and life insurance. Find a financial advisor and get started on your plan today.
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