Client Delivery Lead (Billing)
Kraken (17 days ago)
About this role
A Client Delivery Lead at Kraken works within the client delivery team to support European utilities migrating to and operating on Kraken’s AI-driven energy management platform. The role focuses on managing a technology domain for client projects and enabling long-term technology transformations. Based in Milan, the position contributes to Kraken’s mission of creating a smarter, more sustainable energy system.
Required Skills
- Client Delivery
- Product Ownership
- Agile Delivery
- Stakeholder Management
- Technical Understanding
- Problem Solving
- Communication
- Time Management
- Consulting
- Italian Fluency
About Kraken
kraken.techKraken is a cloud‑native operating system for utility companies that centralizes customer experience, asset optimization, and field workforce management. Built to integrate smart meter and grid data, Kraken provides modular APIs, workflow orchestration, analytics and ML tools to automate billing, outage handling, dispatching and asset maintenance. Developed within the Octopus Energy Group, it’s designed to help utilities reduce operating costs, improve reliability and deliver faster, more personalised customer service. Utilities license Kraken to replace legacy stacks and accelerate digital transformation across customer, network and field operations.
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