Client Service Support Associate (French language)

Convera(12 days ago)

HybridTemporaryJunior$29,040 - $0Client Services

About this role

A Client Service Support Associate at Convera provides bilingual (French) client support within the company’s B2B cross-border payments business, helping ensure a positive client experience across channels. This is a temporary (maternity cover) hybrid role (onsite 2–3 times/week) operating during standard business hours. The position supports client retention and interaction with Convera’s digital platforms.

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Required Skills

Client Service
French
Telephone
Communication
Upselling
Data Entry
Reporting
MS Office
Problem Solving
Stakeholder Management

About Convera

convera.com

Convera is a global FX and cross-border payments specialist that helps more than 26,000 businesses manage foreign‑exchange risk and streamline international receipts and payments. The company combines payment rails, hedging and treasury solutions to secure more value in every cross‑border transaction and reduce exposure to currency volatility. Convera serves corporates and institutions with a technology‑driven platform, global network, and compliance capabilities to simplify multi‑currency flows and improve operational efficiency.