Client Servicing Manager
Cedar(1 day ago)
About this role
Cedar is seeking a Client Services Manager to oversee the end-to-end servicing relationship for healthcare provider clients, ensuring high-quality service, performance, and client satisfaction. The role involves cross-functional collaboration, performance tracking, escalation management, and vendor oversight to deliver a superior patient experience.
Required Skills
- Client Management
- Operations
- Vendor Management
- CRM
- Salesforce
- Performance Metrics
- Communication
- Problem Solving
- Analytics
- Healthcare
About Cedar
cedar.comNew Relic is a cloud-native observability platform that helps engineering and DevOps teams monitor, troubleshoot, and optimize applications and infrastructure. It collects metrics, traces, logs, and events to provide APM, infrastructure and Kubernetes monitoring, real-user and synthetic monitoring, dashboards, and alerting. The platform includes distributed tracing, integrations with cloud and DevOps tools, and AI/ML-assisted incident analysis to speed root-cause identification. Organizations use New Relic to centralize telemetry, reduce mean time to resolution, and improve service reliability and performance.
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