Client Servicing Manager
Cedar(1 day ago)
About this role
Cedar is seeking a Client Services Manager to oversee end-to-end client relationships within its healthcare operations. The role involves coordinating cross-functional teams to ensure client satisfaction, performance, and continuous improvement in service delivery.
Required Skills
- Client Management
- Operations
- SLA Management
- Vendor Oversight
- Communication
- Data Analysis
- Customer Service
- Healthcare
- CRM
- Performance Reporting
Qualifications
- 4+ years in client services or operations
- Experience with Salesforce or similar
- Vendor management experience
- Strong analytical skills
- Excellent communication skills
About Cedar
cedar.comNew Relic is a cloud-native observability platform that helps engineering and DevOps teams monitor, troubleshoot, and optimize applications and infrastructure. It collects metrics, traces, logs, and events to provide APM, infrastructure and Kubernetes monitoring, real-user and synthetic monitoring, dashboards, and alerting. The platform includes distributed tracing, integrations with cloud and DevOps tools, and AI/ML-assisted incident analysis to speed root-cause identification. Organizations use New Relic to centralize telemetry, reduce mean time to resolution, and improve service reliability and performance.
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