Client Software Support Analyst
Quest Analytics
About this role
A Client Support Analyst at Quest Analytics assists healthcare software clients by providing technical support, onboarding, and customer service to improve healthcare access. The role involves understanding client needs, troubleshooting software issues, and ensuring a positive experience through various communication channels.
Skills
About Quest Analytics
questanalytics.comQuest Analytics is a healthcare technology company that provides provider network management software and services, marketed as Quest Enterprise Services®, for health plans and network managers. Their platform and consulting offerings deliver analytics and operational tools to measure, manage, monitor, and model provider networks — including network adequacy, provider data management, access and performance. By combining data, modeling and services, Quest helps customers optimize networks, improve access and control costs while supporting compliance and reporting. Their solutions aim to streamline provider network operations and decision-making across payers and managed-care organizations.
Recent company news
AxiosScoop: Vestar Capital-backed Quest Analytics on the block
Jun 17, 2025
Retail Banker InternationalUFS bolsters fintech portfolio with Quest Analytics purchase
Jun 12, 2025
citybizUFS Acquires Quest Analytics
Jun 11, 2025
BizTimes - Milwaukee Business NewsGrafton-based UFS acquires Pittsburgh-based fintech company
Jun 11, 2025
PR NewswireQuest Analytics Receives Renewed CMS Contract to Measure Network Adequacy for Medicare Advantage, Pharmacy Plans
Dec 2, 2025
About Quest Analytics
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Quest Analytics.
Salary
$38k – $52k
per year