Client Success Associate

Arrive Logistics (3 years ago)

Columbus, OHOnsiteFull TimeJunior$39,877 - $53,748 (estimated)Client Success

About this role

The Client Success Associate at Arrive Logistics supports the daily operations of new and existing client accounts within a transportation and logistics environment. The role is centered on ensuring operational excellence by managing loads, appointments, and shipment tracking for customer accounts. It sits within a collaborative, fast-paced setting that emphasizes accuracy, timeliness, and customer focus. The position also offers opportunities to build industry knowledge and grow within the client success function.

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Required Skills

Load Management
Data Entry
Appointment Scheduling
Shipment Tracking
Customer Communication
Issue Resolution
Time Management
Multitasking
Industry Knowledge
Profitability Analysis

+2 more

Qualifications

Bachelor’s degree in related field

About Arrive Logistics

arrivelogistics.com

Arrive Logistics is a U.S.-based, technology-enabled freight brokerage and logistics provider that connects shippers and carriers across truckload, dedicated, and intermodal services. Positioning itself as one of the nation’s fastest-growing brokerages, it emphasizes reliable capacity, real-time visibility, and hands-on customer service to move freight efficiently. Arrive offers solutions for companies that need to ship or haul — from load matching and dedicated fleets to analytics and supply-chain support. Their tagline, “We Deliver, So You Can,” reflects a focus on execution and scale for commercial shippers and carrier partners.