Client Success Expert (Remote)

INFUSE(1 month ago)

HybridFull TimeMedior$80,230 - $107,250 (estimated)Client Success

About this role

The Client Success Specialist at INFUSE focuses on delivering exceptional client experiences across a variety of industries while supporting professional growth in a collaborative workplace. The role emphasizes building strong client relationships, contributing to client satisfaction and company success, and working within a supportive team that values employee well-being and continuous improvement.

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Required Skills

Client Relationships
Solution Delivery
Stakeholder Communication
Opportunity Growth
Issue Escalation
Administrative Support
Communication Skills
Interpersonal Skills
Detail Orientation
Prioritization

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About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.