Client Success Expert (Remote)

INFUSE(1 month ago)

HybridFull TimeMedior$79,099 - $105,815 (estimated)Client Success

About this role

INFUSE is hiring a Client Success Specialist to support client satisfaction and retention while working across diverse industries. The role is part of a collaborative, employee-focused culture that emphasizes professional growth and meaningful client impact. Successful candidates will join a supportive team that values continuous improvement and strong workplace connections.

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Required Skills

Relationship Management
Solution Delivery
Stakeholder Communication
Account Growth
Issue Escalation
Administrative Support
Communication
Interpersonal
Detail Orientation
Prioritization

+3 more

About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.