Client Success Expert (Remote)

INFUSE(2 days ago)

HybridFull TimeMedior$90,726 - $120,681 (estimated)Customer Success

About this role

INFUSE is seeking a Client Success Specialist to deliver exceptional client experiences and contribute to client satisfaction across a variety of industries. The role offers professional growth within a supportive workplace that prioritizes employee satisfaction and meaningful client impact.

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Required Skills

Client Relations
Communication
Interpersonal Skills
Detail Orientation
Problem Solving
Escalation Handling
Data Entry
Schedule Management
Account Growth
Stakeholder Communication

About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.