Associate Manager, Client Success-Hybrid in Chicago
Rewards Network(1 month ago)
About this role
The Associate Manager, Client Success leads a team focused on delivering exceptional outcomes for restaurant and partner clients, driving retention and satisfaction. The role emphasizes collaboration across Sales, Operations, and other internal teams to align client outcomes with business objectives. It is a hybrid position based in downtown Chicago with a regular in-office presence three days per week.
Required Skills
- Team Management
- Coaching
- Performance Management
- Quality Assurance
- Process Improvement
- Operations Management
- Hiring
- Onboarding
- Training
- Escalation Management
+7 more
Qualifications
- Bachelor's Degree in Business, Communications, or Related Field
About Rewards Network
rewardsnetwork.comRewards Network, Inc. helps restaurants attract full‑price guests by partnering with the world’s biggest loyalty programs and consumer networks. Their platform promotes restaurants to loyalty program members, drives customer acquisition and incremental sales, and offers funding and promotional programs to support growth. Rewards Network also provides analytics and operational support so restaurants can measure performance and optimize marketing.
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