Client Success Expert (Remote)

INFUSE(2 days ago)

HybridFull TimeMedior$88,975 - $118,237 (estimated)Customer Success

About this role

The Client Success Specialist role at INFUSE supports client satisfaction and serves as a primary point of contact between clients and the company. The position offers professional growth, exposure to multiple industries, and work within an employee-centered, collaborative organization that values meaningful client impact.

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Required Skills

Client Relationships
Account Management
Stakeholder Communication
Project Delivery
Opportunity Growth
Escalation Management
Data Entry
Internal Systems
Schedule Management
Attention To Detail

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About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.